From making the appointment to switching my fridge and oven back on - nil hitches - nil headache - nil stress - = douze points !! All in price stated up front at appointment booking - money not taken till job done and confirmed done the day after the appointment - A courtesy phone call to confirm exact within the hour time of arrival by the engineer on the day of the appointment - he was punctual , professional and pleasant . Explained what the problem was and fixed it - all with a smile - nice man - great service - if I've forgotten any of the positives that you would desire in an appliace repair situation - think of it yourself and I'm sure it occurred! I was just too blown away by the service to remember it all - !!!
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