Before I ordered I emailed to question whether the item was coming from the UK and received a positive response within a few hours from a named customer services person. I ordered two expensive lenses and was advised that they would ship within a couple of days. I then received e-mails from a named customer service representative telling me that they had shipped and providing me with tracking numbers. The items arrived on time. They were in excellent condition and the prices I paid were the best I could find on the web. I have since received a thank you from the company for telling them about the arrival time and a thank you for purchasing. I will certainly buy again from this organisation.
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