I ordered and received five new Stelrad radiators at an unbeatable price with a single delivery price of £5. I was even able to amend my order by telephone the day after placing it over the internet. I was a little surprised by the length of time from order to delivery (12 days) but cannot complain when delivery cost was so low. Some indication of expected delivery times at point of order would be a a welcome bonus.
Text sent the day before to give estimated delivery date and delivery made before lunch on the estimated delivery date so I didn't lose the whole day waiting for delivery. However if an estimated time of delivery (say within a one or two hour time window) could be sent by text on the day (as is the case with some rival delivery companies) then the experience would have warranted 5 stars.
A little like Aladin's Cave for beer brwers and wine makers with a vast array of equipment and consumables crammed into a small industrial unit. Great for browsing (online or in person). Maybe not so good for those wanting to shop in a hurry as limited staffing means one customer at a time service
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