Had a problem with software as manufacturers software disc included did not have instructions for Win7 only XP and I couldn't find anywhere to obtain Win 7 software on the net. Emailed Faculty-X and they replied immediately giving me instructions they'd written themselves that worked. Fantastic service. Will definitely be using them again for any future IT equipment. They were also the cheapest price on the net for the wireless powerline product I bought from them so well worth looking at them for that alone. Personally though, I value customer care and now that I know I'll get it from them I would probably consider them again even if they weren't the cheapest.
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