I had not used this company previously to send funds abroad however I was very impressed with the ease of use of the service. Also it worked out much cheaper than using my own bank principally due to the lower fees although the exchange rate was slightly worse.
As we send money to our son and his family in USA a couple of times each year I will definitely consider your company in future.
The whole bouquet was completely dry and in very bad condition. There was no dampness in the paper around the bottoms of the stems. Many of the flower heads had fallen off and many more fell off within a few minutes after unwrapping. More have fallen off in the 12 hour period since receipt.
I have emailed you separately with pictures taken immediately after unwrapping. This is the first time I have used your company so we are both very disappointed.
I am claiming a full refund of what I paid.
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