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Reviews (1)

31DOVER

Awful delivery service

Awful delivery service, email the company to complain, no one got back to me.

06 August 2013

Reply from 31DOVER

Hi Martyn

Really sorry for the runaround you had with the delivery of your vodkas. I remember the issues well and we reported the whole incident to our account team at Parcel Force. We know that the initial delivery 'attempt', as the driver reported it, didn't happen and the whereabouts of your parcel was a mystery for a while.

I know it caused you a lot of hassle that day, so please accept my apologies.

Kind regards

Matt

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Martyn
Reviewer
United Kingdom

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