Spent ages driving to all my local merchants one Saturday morning to find Gas for my Bostitch 16g nailer. I either had to buy 'cheap' gas cells (which in my opinion and experience are useless) or was being ripped off with expensive gas and nail combo's.. Clicked to DM Tools site, found what I needed, ordered the 4 gas cells and a box of 16g nails. Within seconds all the confirmation's came through, and in less than an hour I received a dispatch note and delivery time. An hour later received a text from DPD parcels to give me delivery options too. So basically ordered by 3 PM Saturday, and delivered by Tues AM.. Service like that is fantastic. Keep it up DM Tools. I'll be using you for a lot more in the future...
Needed to order some 16g Pins for my Bostitch Nail gun. Ordered late one evening, and less and 24hrs later, the product was Delivered. The ordering process was easy, trouble free and painless. I received confirmation e-mails, dispatch e-mails and even texts from the courier. I was given 3 options, and managed to change delivery to a neighbour without any hassle. DPD parcel delivery are an excellent choice, and are another 'added' reason for me shopping with FFX. Prices are good, free delivery, and even got a 'multiple-order' discount. This is how tool and accessory buying should be for the modern day, busy tradesman. Keep it up FFX...
Came across the Clickbasin Web-site whilst trying to source a 'Micro' basin for a downstairs cloakroom.. Looked at what was on offer and found what I needed.. I was a little confused as to the description of the product, and decided to contact them.. Left a message and was called back within minutes.. After clearing up a description (which in my opinion could have been slightly better on their web page) I was 'walked' through their web-site by a 'Clickbasin' member of staff, and pointed in the direction as to the exact product to order... Ordered the product, and was kept in total communication as to its delivery status.. I am in the trade, and not a novice to these type of products, but was more than impressed with the quality of the goods, the packaging, delivery and status up-dates throughout.. Would thoroughly recommend Clickbasin to anyone thinking of ordering..
Keeping me informed, meant I could keep my customer informed, which made me look professional throughout.
Cheers Clickbasin. Saved in my favourites for future reference..
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