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I bought a Brother DCP-J140 on 6th August and payment was taken on that date.
Despite the website showing the item as "in stock" a delivery date of 22nd August was given to me via email. After two phone calls asking why my item was taking so long to deliver and why it was still showing the order as "processing" 10 days later, I rang and cancelled the order.
That was 19 days ago and I am still waiting for them to return my money.

Avoid them like the plague and hopefully they will be out of business soon instead of wasting potential purchasers' time!

UPDATE 9th September. I received a letter today from Baines and Ernst Administrators to the effect that WAE went into liquidation on 2nd September and that I should contact my credit card company for a refund. WAE must have known about this for ages yet it appears that they have continued to take our money regardless. If anyone wants to complain about their conduct to the Administrator, you can do so by emailing

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Peter Berry
United Kingdom