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After flying with Ryanair for the first time, my family and I had a horrible experience. On the way to our holiday destination, our flight took off, only for the passengers to then be told that there was no refreshments on board, no drinks, no food and no water! Baring in mind you are only allowed to take one bottle of drink on board. A family member we were travelling with, has a health problem, where he has to drink water every hour to keep hydrated or can have seizures. The whole family was then put on edge for the 4 hour flight, worrying. I then complained to Ryanair about this, and 2 months on have heard nothing. They are obviously too big a company to care about the welfare of their customers. We shall never fly with Ryanair again.

Vicky Stevenson´s profile

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Vicky Stevenson
Leigh-on-Sea, United Kingdom