I quite often make the journey from Newcastle to Exeter, sometimes return, and this little airline is generally spot on with every aspect of service and puntuality. My one small gripe was lack of information from airport staff when bad weather caused delays getting back from London (obviously the weather wasn't their fault) but this was remedied by their later offer of a part refund to be used on Flybe in the future. I wish they flew more routes from Newcastle.
This company is the worst I have ever experienced. My order for a Wii fit board placed 31 January 2011 was not fulfilled although my money was taken in one day. Emails are not replied to, boards are never in stock. I have sent back non-receipt form (by registered post) been promised a refund in ten days, in five days, nothing.
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