Real world, objective, feedback is so important before travelling to avoid disappointment - this is precisely what Trip Advisor provides.
After we had an extremely bad accident in the south of France we were given a hire car from hertz. They only provided a car with half a tank of fuel so we returned it with half a tank, only to find that they then charged us over 70 euros to replace fuel which we hadn't used along with a whole load of stuff that they shouldn't have been charging us for, in total over £150. we are trying to get our money back as RAC organised it. With what as been posted above, I don't expect our money back but watchdog might be getting a call. Scamsters
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