Having now purchased a few things from Zavvi I think it's about time that I commented on their service; not only do they offer great products at a reasonable price and combine this with super quick postage.
Based on this I would wholeheartedly recommend Zavvi, however, having never had to contact the company with any issues I am not qualified to comment on their customer service beyond the fact that they keep the customer informed about dispatch etc.
Their exclusive steelbooks are well worth a gander too!
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