Sandra Coull´s profile

Reviews (1)

Seraphine

LOVELY DRESS BUT ...........

I purchased a pretty spotted dress as seen on my friend's daughter (and the Duchess of Cambridge!) for my own daughter's birthday. It arrived very swiftly and looked lovely and I was delighted. But sadly I saw that the wrong size had been sent and so I have had to ring up Seraphine to check what to do; have had to return said dress, re-order on the website and am now awaiting, hopefully the correct size. And 15 days seems quite a short time to return goods that are not suitable. As this is a gift, I will have to give it to her before her birthday.

Apart from that little moan, the clothes look lovely and I only wish they had been around when I was pregnant!

16 August 2013

Reply from seraphine.com

Dear Sandra, thank you for your feedback. You have 15 working days (3 weeks) to return garments. We are sorry that you have received the incorrect size and we can confirm that the dress has now been received and refunded. Best Regards, Julie

Sandra Coull´s profile

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Sandra Coull
Reviewer
United States

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