I bought a ceramic basin .It was dispatched very promptly well wrapped .However ,the basin had three sides out of four which were "curved" and not straight as it was supposed to be .Upon informing the seller of the defects,they promptly dispatched another one (this time perfect).I did not have to send back the first one which was a great help and saved the inconvenience.I found them very helpful and friendly to deal with and would not hesitate to use them again.
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