Neil MacGowan´s profile

Reviews (1)

iwantpants.com

Too slow to deliver

I'm being asked to review before the goods arrive! I've bought before and was impressed at the speed of delivery. My last two orders have taken weeks and still not arrived just got an email to say have been dispatched! This needs to improve and you have now lost a customer as ill go elsewhere with better service, sorry!

13 August 2013

Reply from iwantpants.com

Hi Neil
We did have a delay in processing orders due to our warehouse move...which is why the item you ordered was reduced by 75%. It did ship on the 7th August and should be with you shortly. In the meantime, our new warehouse is now fully operational and orders are shipping the same day as being placed, we also have much better availability. 100%, all items are instock ready for immediate dispatch.

Kind regards,

Neil MacGowan´s profile

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Neil MacGowan
Reviewer
United States

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