I ordered a replacement washing machine to replace my sadly deceased model.... it was needed urgently to get me prepared for a holiday :-).
Suffice to say, I ordered at around 11pm on a Friday night and took delivery on the Sunday morning - and this during the bank holiday weekend too! the price was considerably less than elsewhere; the delivery communications were excellent throughout and I am a very satisfied customer. Full marks to AO.
Had some issues over xmas regarding a return, but eventually I did receive an email that said it had been challenged by the level of orders and customer services inquiries. I had sent mails and left voicemails to no avail, so the customer service note was welcome. Let's see how things proceed: placed one order since then and delivery was excellent and no issues with returning one pair on the order which did not fit as expected.
From visiting the showroom at Tamworth, through the sales process, fitting and installation, this was a good experience. The units are excellent quality and good value - the extras like the mirror to match is stunning and makes the room. The sales visit was on time and professional; the fitting visit was on time and equally professional; the delivery of the furniture was again on time and the installation was a wonderful experience! Shaun the fitter was pleasant, well mannered and good at his job, and left the place clean and tidy. I have invited all my friends to view the makeover once we'd completed the decorating and carpet fitting and installed the new bed and it is a big wow all round.
A big thanks to all involved from start to finish, even the back room boys and girls who dealt with my calls and queries in a professional, friendly and helpful manner. Definitely would recommend (bedroom fitted late May 2012)
I ordered a laptop Wednesday night and received order confirmation in minutes; I was informed of despatch the following morning and the goods were received lunchtime on Friday (I paid for next day service).
The laptop and accessories were just the ticket for my son's birthday and arrived with enough time for me to wrap and set aside for his present giving on Saturday.
I would definitely recommend this site to friends.......
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.