Bee Pheng Ong´s profile

Reviews (2)

Babycare.nl BV

Exceptional customer service and super fast shipping!

I was looking for a Group 1 car seat. Last December, I emailed customer services to check availability. They quickly replied that the car seat should be available sometime in January. I was ok with that as I didn't need the car seat urgently. In January and February I exchanged emails with customer services again and was told the item was still not in stock but I could place an order and there is a lead time of 3 weeks. The timing wad just right so I placed an order last Thursday, expecting to receive the car seat in about 3-4 weeks time.

I was very pleasantly surprised to receive an email the next day to say that my order is ready to be shipped! I actually received my order on Monday night. It took just 4 days to have the car seat delivered to South East Asia, very impressive indeed.

I will definitely search for more items to get from Babycare!

Seraphine

Love it!

I made 2 orders within the week as I was really pleased with the tops and shoes which I ordered. The tops and shoes were true to size and the Fedex door-to-door delivery was really quick (only 3working days to Singapore).

I can't wait to see the new collection and get more tops and shoes!

Bee Pheng Ong´s profile

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Bee Pheng Ong
Reviewer
United States

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