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Reviews (1)

AmbienteDirect.com

Worse customer service, missing refund: Avoid this online-shop!

I ordered a table lamp. The delivered lamp was different from the description in the web-shop. I sent back the lamp. Ambiente Direct agrees to refund the full payment (as advertised on their web site).

8 weeks later I still not have my money back. I had a lot of phone calls with Ambiente Direct customer service. They always told me that my money would arrive within the next 2 days. Nothing happens.

This is the worst online shop I ever used since I buy items using the internet (about 15 years).

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Nitzsche
Reviewer
Male, 1964
Munich, Germany

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