David 31012022´s profile

Reviews (2)

Sitebox Ltd

Very fast and very professional!

Utterly trouble-free transaction.

Justoffbase

Utter silence - no acknowledgement or response to notification of damaged part.

I purchased a belt and disc sander (model 50021). One of the castings was found to be faulty and I duly wrote to inform the vendor (letter dated 20 July 2013). To date, 13 August, I've had no contact - not even an acknowledgement of my letter.

Regardless of whether or not matters are progressing 'behind closed doors' , good communication with the customer is fundamental to the running of any business that plans to keep running. I will not let this matter rest.

15 August 2013

Reply from Justoffbase

Dear David
I have checked our mail box and there does not appear to be any mail from you.
We will telephone you
Kind regards
Tina
Justoffbase

I have just tried to call on the number you supplied and it appears to be incorrect
please contact us on Free to landline 0870 922 4114

David 31012022´s profile

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David 31012022
Reviewer
United Kingdom

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