Mr A MURPHY´s profile

Reviews (1)

Dreams

bought mattress and was faulty in 2 yrs,wont replace and ignore letters.

we purchased mattress 4 years ago and got ten year gaurantee,they wont replace and ignore my letters,i have had an independent report done and posted this to them 2 weeks ago and still have not heard anything.

Mr Luke found this review useful

16 August 2013

Reply from www.dreams.co.uk

Dear Mr Murphy,

I am sorry that you are unhappy, on reviewing your order I can see that as you were out of guarantee you were asked to arrange an inspection on the mattress and that we have since written to you advising you of your options in relation to the exchange. If you have any further queries please do not hesitate in contacting us on 0844 292 0000 or you can email us at customerservices@dreams.co.uk.

Kind regards,

Dreams

Mr A MURPHY´s profile

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Mr A MURPHY
Reviewer
United Kingdom

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