Noel´s profile

Reviews (1)

Tons of Tiles Ltd

Left me with a real problem

No confirmation email reached me despite having the correct email address. Tiles delivered to billing address not delivery address. , leaving me with 250kg tiles in the wrong part of the country.

16 August 2013

Reply from Tons of Tiles Ltd

Hi Noel,

Sorry to hear there was a problem with your order.

We have checked our records and your order was placed online with the same address for both billing and delivery.

All our customers receive an automated order confirmation e-mail and confirmation of dispatch e-mail, both of which our system shows were sent to you.

Kind regards,

Tons of Tiles

Noel´s profile

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United Kingdom