IanM´s profile

Reviews (2)

ReglazeMyGlasses

The online payment sytem did not pick up my payment and kept nagging me to pay

Generally good but the online payment system did not pick up may payment and it kept nagging me to pay. Eventaull a human sorted the problem out. It would be better if they did all of the activity on-line I can't see whay they have to phone to to confirm thing they have colected or could collect on-line. Overall okay.

19 December 2013

Reply from ReglazeMyGlasses

Hi Ian,

I am still looking into why our invoicing system did not pick up your Paypal payment. Hopefully this is an isolated case.

The reason why we call our customers is to give advice and recommendations on lens types, and to also take out the risk/confusion that some people may have in understanding their prescription and how it affects their lens choice, and frame type.

That being said, we are in the process of developing an entire automated web service for those who are comfortable in processing their entire order online.

Faculty-X

It did what it said on the box!

The order arrived quickly and was as expected.

IanM´s profile

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IanM
Reviewer
United Kingdom

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