campbell´s profile

Reviews (1)

Truerooms

Shocking customer service

Ordered tap on internet, payment taken instantly. Wait 2 weeks, call to find out where product is, get put on hold without any warning by rude CS person, told by this Friday - promise. Wait for 7 days, still no tap, call again, get hung up on twice, then put on hold (not asked again) told again promise this Friday. Ask about refund/cancel order, blunt statement "well it will take 30 days, you can do what you like."

Shocking cust service, ridiculous delivery time, would rather pay more than deal with these clowns in future. DO NOT SHOP AT www.truerooms.com. I wish I had read reviews before I did.

campbell´s profile

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campbell
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United Kingdom

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