james austin´s profile

Reviews (1)


Harratts Nissan Sheffield

Very poor service from Harratts Sheffield. I have now rung five times to try to speak to service dept. I have yet to get to speak to them. Other staff have been unable/unwilling to deal but have taken my number (on three times now). Only once have they rung back and - wouldnt you know it - that was the time I missed the call. I returned it within 2 minutes but again could not get through. On one of these occasions I was told there was only one guy there and he had a queue of people in front of him as well as other people on the phone on hold waiting.

I bet the sales department doesnt have this problem..

I would assume from this either that Nissans go wrong a hell of a lot, or Harrats cant be bothered servicing basic customer needs like a 2 minute phone call.

james austin´s profile

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james austin
Male, 1985
sheffield, United Kingdom