I felt a little wary of Dreams as their shop near us closed down and sold everything and so I was cautious that the company may be going the same way.
However, I was impressed with the service from Dreams from start to finish. I browsed firstly online before going to store on a whim and looking at the bed in 'real life.' The staff were great, offering a clause that if our house sale fell through we could have our deposit returned in full with no questions. They also were very clear on how to change delivery and payment time frames.
We did indeed change the delivery day due to the house sale changing date and it was easy and no fuss.
On the day of delivery the driver called to confirm and turned up at the time he stated. Friendly and helpful too.
The actual bed was built by the other half, and was completed by him alone and he didn't moan at all, so I guess it wasn't too bad!
We are very happy with the product and would be happy to recommend Dreams to others.
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