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Easyroommate

THE POTENTIAL ROOMMATES DO NOT MATCH MY CRITERIA ON MY AD

This website has some great applicants. However, I have found in the last
two months that the potential roommates they are sending me
daily DO NOT MATCH MY CRITERIA on my ad..

Also, most of the members have what is called A BASIC MEMBERSHIP,so e-mails cannot be exchanged between the person with the ad and the person looking for the house share. The only way to communicate is to become a PREMIUM MEMBER and pay the fee attached to that status...

I have had very few hits in two months and have changed
my criteria several times- to attract more potential roommates.
My monthly rent is reasonable and my house is in a great area.

I am getting many more hits on other websites for FREE.

Thank you...

16 August 2013

Reply from Easyroommate

Dear Rosalyn,

Thanks a lot for your constructive feedback.

Your comment about the matches we send you by email is something we are actively working on. At the moment, we send you matches only based on location and budget, but you will see very shortly that we will send you by email the people that match ALL of your criteria!
We understand it can be frustrating to receive approximative results, however, please remember that these emails are a summary of what has been posted during the past 24h on the site. By logging into your account, you have access in real time, and as soon as they are published, to all the profiles matching 100% of the criteria you selected!

Regarding the Basic and Premium Memberships: you can use our services for free, being a Basic Member. However in that case, you can only be in contact with Premium Members.
As a Premium Member, paying a subscription to the site, you can contact 100% of our Members, whether they are Basic or Premium.

We are sure that you can find the perfect roommate with us, which is why we offer the Satisfaction Guaranteed program, which entitles you to a free renewal of your Membership in the event that you haven't found your perfect match!

Our team is also here to help you with your search. Do not hesitate to reach out to them, they will be happy to give you some tips and advice to find your roommate even faster!

ROSALYN´s profile

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ROSALYN
Reviewer
United States

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