We were told that we were not on the transfer list to get to the hotel,luckily i had all the necessary paper work but they were still not happy,and then we had to go through all the same to arrange a pick up time.Then when we got to our hotel they told us they were over booked and needed to move us.I was travelling with my young daughter and we picked the Stella hotel as our friends were staying there.This was not a good start The hotel said they had e-mailed to let us know but i received no such e-mail
Was not very happy
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