Margaret ´s profile

Reviews (1)

Not quite what I 3expected.

I should have known better as for the price I would not have got the thread. When I tried to order thread I was told it was not possible as every one was on holiday.

18 August 2013

Reply from Stitcher

Hi Margaret,

We're not really sure we understand your complaint. You ordered on Tuesday evening and your order was despatched Wednesday morning.

We also have staff available to answer any queries Monday to Friday regardless of whoever may be away on leave. It is the manufacturer DMC based in France who are shut over the summer period, as I'm sure you can appreciate this is out of our control but we are always available to help in whatever way we can.

Margaret ´s profile

profile image of Margaret
United Kingdom