Snowie Roberts´ profile

Reviews (1)


Quick to deliver, surly in support

ASUS all-in-one arrived very quickly, with very efficient warning and options to change day by day. Machine is as advertised but poor wireless connection between keyboard mouse and machine. Wrote and got instant reply, wrote again and got nothing, Phoned and got surly transfer between departments and defensive customer service claiming they'd replied 3 times. There were no replies in the same email address to which they had already successfully sent confirmation of order. They didn't follow through to check up I was OK; and were quick to tell me to use the warranty. They've left a nasty taste in my mouth.

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Snowie Roberts
Quorndon, United Kingdom