J Whitaker´s profile

Reviews (1)

JUSTPOLES- Curtain poles and Curtain Tracks

Slow delivery and can see no reason why telescopic poles are used when there are single poles of the same size.

Found website cumbersome to use. Had to seek advice, then made to return to website to order, managed to order wrong products because when you are trying to order several curtain rails you have to make sure you select the right rail, as when I checked I ordered different rails. I did seek advice and didn't find the first advice helpful, I had to go back and probe to get the information I wanted. I did not want telescopic poles and so I had to juggle my poles to ensure that if I had a telescopic pole it would join at the centre point. Also bought an extra rail to replace a telescopic rail to avoid the join being off centre but disappointed to find that the curtain rings on the 19 mm rail was not the same size as the extra rings provided for a 19 mm rail. I ended up with 3 different sizes of rings, so had to order more rings and pay extra postage.

Delivery time was quite slow.

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J Whitaker
United Kingdom