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Still not received order

I ordered parts for my cooker and was told that the order has been despatched. It has now been three weeks and I still have'nt received parts although the payment went out of my bank quick enough. When I emailed them to find out where my order was they just replied that I needed to wait 15 working days. In this day and age why should it take so long for a small parcel to be delivered.I wont be recommending this company to anyone and needless to say I won't be using them again.

Alan, kateand David Witham found this review useful

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d rodden
United Kingdom