Irene Taylor´s profile

Reviews (2)

Envirofone

Back to Mazuma for me !!

1. I had to ring to find if you had rec'd the phones to be told they had JUST arrived.

2. The value of one was reduced by half due to a crack in the case but it left us in perfect condition.

3. Why did we have to wait so long for the cheque to be despatched after you had rec'd the phones?

28 November 2013

Reply from Eazyfone Ltd

Hello,

Thank you for taking the time to write a review.

Unfortunately one of the phones that you sent arrived to us with a cracked back cover and we had to reduce the amount that we could offer accordingly. If you were not happy with this offer we could have returned the phone to you free of charge.

We state on our website when you choose your payment option that cheque is the slowest method of payment. We advise customers to choose our BACS payments as they are much faster and arrive in your bank account within 3 working days.

Many Thanks Envirofone

Mazuma Mobile

Excellent !!!

I posted the phones on Friday midday & recieved the cheque on wednesday, I was updated by email to advise me each step. Brilliant service.

Irene Taylor´s profile

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Irene Taylor
Reviewer
United Kingdom

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