I ordered 2 scooters and gave them to my daughters for Christmas.
One works fine. Second will not fully charge and won't move with my daughter riding it.
I contacted day after Boxing Day. Just got a message back about needing order number. Sent but no reply or contact.
Web site has no telephone number!!!
Sent a second complaint and it seems they can't cope as had 40 complaints today.
I would have been quite happy if they had just got back and arranged a replacement. Now I'm very suspicious about quality and service.
May have to contact PayPal next
Ordered very expensive flowers and chocolates from web site (£50).
Order stated for delivery friday and got email confirming.
Friday evening - no delivery, no answer on phone at 5pm. Left message on answer phone. No point in delivering if not going to be friday.
Surley flower deliveries are very often date dependent.
Left same mesage via email.
Email back saturday - read turms and conditions (although we confirm we will deliver on a certain day - we can deliver when we want).
Emailed back (saturday morning 9 am) - cancel order and reimburse. No replay
Monday - flowers are already in transit cannot cancel order.
So the flowers were dispatched by a national courier on friday, going to be delivered today (monday) when there will be no-one in. Too late for reason sent.
Just how old are these flowers going to be by the time they are first seen?
www.britishbouquets.co.uk? look like an interflora wanabee.
In fact nothing like. No local delivery. No fresh produce. Why bother?
Wish I'd used interflora
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