David Cooper´s profile

Reviews (12)



I first met Paul Clark at HiFi Lounge by chance. I was interested in auditioning a certain pair of headphones and I was put in touch with Paul who had them on demo.

As I only live 30 miles away I made an appointment to meet Paul. After originally getting lost I arrived at his superb premises which are situated in a granary building on a farm! And what a building! Four demo rooms full up with fantastic kit!

The Headphone Room is something else! A row of 15+ pairs of headphones on a shelf in a lovely room with a large comfy leather chair! And just in case you didn't take your own music, a Naim Streamer was on hand together with amps by Bryston and Heed.

What I really liked about Paul the first time I met him is that he is a really genuine person. There was no rush, no 'sales pressure' but good advice.

The headphones I went to listen to were superb but very, very heavy and uncomfortable. I took my MacBook with my iTunes library with me together with external headphone amps/DACs being a CEntrance DACPort & an Audioquest Dragonfly.

I then arranged to come back the next day and also took my wife along! Paul was again very accommodating and not at all pushy. His tea is also very good indeed!

I was still finding the headphones I liked to be very uncomfortable, but although Paul had suggested that I listened also to the HiFiMan HE-500s , when I did I couldn't hear what all the fuss was about. Then Paul suggested that I listened through a Heed Canamp. All of a sudden the HE-500s came alive! I had read that another pair of headphones I had at home sounded great through the Heed Canamp and I arranged with Paul to come back yet again with my AKGs.

Paul then suggested that I waited a week and listened through the Heed Canamp together with the Heed Dactilus 3 + separate power supply unit. Already I was over my original budget but I agreed to come back when the PSU demo unit had arrived.

The Headphone Room had by now been re-named David's Room! I went back and listened to my original choice and then the HE-500s (plus a few others!) through the Heed Canamp and Dactilus 3. The HE-500s were still a bit 'lifeless'. Then I connected the separate power supply unit (PSU) to the Dactilus 3. Wow!! I was literally blown away. So much in fact that I'm writing this review at home with a pair of HE-500s on my head plugged into a Heed Canamp which is linked to a Heed Dactilus 3 + PSU. What did it all cost? Don't ask - I just know it was well over my budget but was worth it.

Incidentally, the Heed Canamp was out of stock and Paul kindly lent me his so I could start listening as soon as possible, which was a really nice touch. I told Paul that a USB cable I had at home improved the sound quality and he asked if I would bring it along when I collected my Canamp. I thought he was going to listen to it through headphones. Instead, he took me into a room where we listened via a pair of speakers costing £16,100 and two monoblock amps costing £10,000 each!!

And, you know what? We both agreed that a £60 USB cable improved the sound quality of a £30,000 system!

I cannot recommend HiFi Lounge highly enough. I have dealt with some good hi-fi dealers over many years and whilst most have been very good there is something special about Paul at HiFi Lounge. But don't just take my word for it - give Paul a call and pay him a visit. But don't forget your wallet!!


Top Service and a Top Product

Ordered a DACPort on Thursday evening and it arrived the following Monday morning. You may ask what's special about that? Well, Centrance are based in Chicago, Illinois and I live in Hertfordshire in the UK - and the postage was free! From the moment I contacted Centrance their MD, Michael Goodwin, came straight back to me with answers to my questions. So what do I think of the product? It's superb and great value for money. If you want to transform the sound of your laptop and you have decent headphones, look no further than this brilliant product from a brilliant company.

Cash Generator

Excellent from start to finish!

I bought a pair of AKG headphones on the website from the Streatham store. Ordered on Monday evening, got an email on Tuesday to say they had been sent, and they arrived on Wednesday. The packaging was absolutely superb and the headphones which were described as 'good', hardly have a scratch on them. Not only that, they sound superb! This is my first buying experience from this company. Based on this purchase it certainly won't be my last!

19 February 2013

Reply from Cash Generator

Hi David,

We're thrilled to receive such positive feedback from you, we look forward to welcoming you back as a customer in the future and will pass on your positive feedback to the staff in our Streatham store.
Kind regards,
Cash Generator Customer Service


Excellent from start to finish!

Ordered a Bosch Fridge Freezer on 22nd October but didn't want delivery until 8th November. No problem at all! The night before 8th November received a text to say driver will contact you in the morning between 7and 9 with delivery slot. Sure enough, called at 8.45am and gave a 10-12 delivery window and arrived on time. I paid a small sum for removal of old item and installation.
Excellent experience all round. Who needs John Lewis when you can get service like this and at competitive prices!

Peter Tyson Audio/Visual

Excellent Service

Excellent service and competitive prices and they also respond to emails very quickly. I bought two items which were delivered by courier next day with no postal charges. All in all a very satisfactory experience and I have no hesitation in recommending Peter Tyson. I am also very pleased with the two Arcam items I purchased.


Superb quality & service

I ordered a pair of Geox shoes on Boxing Day which were delivered just three days later, very fast for the time of year. They were superbly packed and included a Herring Shoes large polishing cloth, shoe horn, and a tin of polish, a very nice touch. This company sells quality shoes and I would highly recommend them following this very satisfactory buying experience.


First Class

Excellent service once again from this company. Most important is that the items are packed securely. Prices are good and delivery is fast.


Poor packaging

Good price, good communications and fast delivery were let down by poor packaging. A jiffy bag for a bottle of perfume is not good enough. How it arrived unbroken is a miracle.



Great prices, superb communications and very fast delivery. Very impressed with this company and will most certainly order from them again.


Never any problems

Just received an order I placed two days ago at a great price. Excellent customer service. I can't understand the problems some reviewers have encountered. I had a problem with a recent item and they could not have been more helpful.

MPB Photographic

Superb quality & service

I bought a Canon 450D body two weeks ago. Not only was the camera in the mint condition that the website stated, but the price was very fair considering that a six months warranty is provided, and Matt also included a new manual and CD which was not in the original box. Delivery was next day by courier and the camera was very securely packed. I would have no hesitation in recommending this company. I am delighted with my purchase.


Used to be the best but they just don't care any more

I agree with the previous reviewer. I bought a watch through Amazon Marketplace and asked Amazon to assist when the dealer (for who they are responsible) wouldn't help with a warranty claim after 90 days! I emailed their Chief Executive and was dealt with by one of his sidekicks who was very patronising. I will NEVER buy from Amazon again as they are now too big to care about customer relations. Avoid like the plague!

David Cooper´s profile

profile image of David Cooper
David Cooper
Male, 1950
Barnet, United Kingdom