Andrea Pesenti´s profile

Reviews (1)



I can't get why Virgin media choose yodel as a delivery company!
Suppose to recive my router the 14/8, had a day off, a txt told me it will be with me between 12pm to 9pm (!). Nobody came; tracking page of course saying they came... no any card on letter box.
Thursday, Friday same story, my wife home for 2 days, nobody came, ridicolous. I called many times the expensive customer service, the excuse was the deiver couldn't find the address?!!! Amazon, Ebay and Royal mail always does...
Finally on monday they arrived, i complained to the driver, his answer was "is not my fault if we were late".
Bad service, worst company ever. Apologies neger enough.


Keith Wingrove found this review useful

20 August 2013

Reply from Yodel

Hello Andrea. I am sorry to hear about the problems you have experienced in receiving your item. I will make sure that the depot is aware of your experience so they can make sure that any future deliveries you have are stress free.

Andrea Pesenti´s profile

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Andrea Pesenti
London, United Kingdom