Ordered on a Thursday evening and was surprised to see that delivery would be as soon as Saturday. When it didn't turn up, I queried the delivery with Parcelforce as I was sure they were at fault rather than 31DOVER. Order was delivered Monday and late Monday afternoon, I was amazed to find an email from 31DOVER with an apology for not delivering when they said they would and a £10 voucher to spend next time!.
That's what I call good service!
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