Miss Kerr´s profile

Reviews (1)


Now that's what I call shelf-service!

The broken shelf in my fridge was driving me mad so I ordered a replacement sheet of Perspex from partsmaster.
Placing the order was easy and I got an email or text at every step of the process. delivery was very quick and they got the time spot on.....between 12:38 and 12:48 was the estimated TOD and they arrived at 12:40. I had a text beforehand asking if there were any other delivery instructions, such as a neighbour if I wasn't at home or a safe place to leave the parcel. Two very pleasant lads arrived and asked where they could leave the rather large package and were happy to carry it for me....that doesn't always happen! All in all I have been very pleased with the service...in fact, delighted. I'm a Customer Services manager and I do know good (and bad!) Customer service when I see it. Well Done!

Miss Kerr´s profile

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Miss Kerr
United Kingdom