Mrs Phyllis Lloyd´s profile

Reviews (1)


calm helpful and reassuring staff at the end of the phone following a technical problem.

bought insurance on line but there was problem with document not displaying full log of declared medical conditions. I phoned in, response was swift, and the two ladies I spoke with were very understanding and took time to listen to my concern. They admitted it was problem with the format and apologised. The second time I called the lady told me she was going to send a full document which she did in a few hours. I would recommend you to anyone but particularly to older people, who may need the time and patience, also good advise about medication and checking the policy with their doctor.

Thank you

Mrs Phyllis Lloyd´s profile

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Mrs Phyllis Lloyd
United Kingdom