Having placed a first order with Serenata for a bouquet for my wife's birthday (4th Feb) I was pleased that they arrived exactly on the day as promised, but disappointed that the card enclosed was blank (although the greeting had looked OK on the order) but particularly because some of the flowers (probably about 30%) looked as though they were almost dead when they were taken out of the box within 5 minutes of it arriving. This morning, less than 24 hours later they look even worse although they have been in water all the time and in a suitable temperature. I took photos if anyone wants to see.
As my wife really likes her flowers I thought the gift would be ideal but it hasn't impressed.
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