David Barton´s profile

Reviews (1)

www.internetgardener.co.uk

Generally good althought room or improvement

Although the stones I purchased have now been arrived there were a few issues on the way.
After chasing the first dales person numerious time viw e-mail and calls I got hold of another to help me with my query which was dissapointing as it meant a deadline I was chasing was missed.
On delivery of thestones I was told that the driver did not have the ability to get them off the road and onto my drive as he didn't have the particular type of lorry. Something I believe could have been thought of and asked up front.

23 August 2013

Reply from Internetgardener

Hello David,

Thank you for your review. Apologies that the delivery process and service was not as smooth as the service we usually provide as we strive to offer the best quality products on our website with a stress free delivery process, this will be passed to quality control to help us improve going forward. If I can help with this item or any others in the future please do not hesitate to contact me directly.

Kind Regards,

Paul Burton

Customer Service Manager

The Internet Gardener Ltd

David Barton´s profile

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David Barton
Reviewer
United Kingdom

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