Used them to send a glass vase, fully wrapped and packed it and labelled it as fragile.
This was received by my client completely smashed!
Their response simply 'glass is on our excluded list'.
I find this a complete cop out.
They are totally incompetent and their whole system is flawed.
At no time during the registering of a package do you get informed of this 'excuse list' (as I am calling it), their should be a pop-up box that informs you. If this had happened I would have thought twice about using them.
I will not ever use them again!
Gillian Crowley found this review useful
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