Ordering and paying for tyres was a revelation and I was so happy at how easy it was. When I went to get the tyres fitted, however, it was another story. As a self-employed Driving Instructor I had to take time off to have tyres fitted so I was delighted that I could book an appointment in advance and then get on with my work immediately after. I went to Spa Motors and arrived 5 minutes early for my appointment at 2pm. One hour later, a member of staff said "you're next on the ramp". They hadn't even started! I had to cancel my next pupil at a cost of £26 and finally drove away from Spa Motors an hour and a half later. The member of staff told me that the Manager had said "it'll get done when it gets done". Appalling. Such a shame that Blackcircles carried out their part faultlessly, only to have the garage treat me so badly.
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