These guys pretty much told me that they don;' care about my children's safety. We asked to swap a trampoline entry door because the zip was SEWN ONTO THE WRONG SIDE. You couldn't get a more obvious manufacturing fault. BAMBINO DIRECT do everything they can to avoid dealing with the request, and are refusing to swap or refund now. I'm not sure if this company is perhaps too cash strapped to provide service correctly or not, but please, BUYER BEWARE. This is online retailing at its worst.
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