Matt´s profile

Reviews (2)

Valentine's fail

Ordered flowers a fortnight ago, to be delivered on Valentine's Day. I'd used this company last year and they were fine. Long story short, the delivery was not made, nor was I informed that the flowers would not be arriving. The current delivery status suggests that they might be delivered today, but obviously a Valentine's bouquet which arrives on the 15th of Feb is about as much use as a chocolate teapot.

Seriously disappointed and unable to contact customer services as all I get is an automated phone message stating that the office is closed. I've demanded my money back in full via email, and I guess will just have to wait and see if they are honest enough to admit that they've made a massive mistake and will give all these angry customers a refund.

Update: company has offered 50% off this and a future order, plus doubled this particular order, but I consider this an insult. Why would twice as many Valentine's flowers make up for it, when it's not Valentine's Day any more?! And why would I want to give this company more of my money in the future. Jokers.

John Lyonand Danny Barnett found this review useful

Mazuma Mobile

Not the highest price offered, but honest and fast

Got to say I'm amazed. The time from my iPhone 3G leaving my hands at the Post Office to my holding a cheque for the phone was less than 48 hours.

Easy to use by entering all your details on their site, and printing out the postage labels and in envelope order form at home and simply dropping the package in the post.

The phone had a cracked back and a couple of dropped pixels in the screen and I still received a cheque for the advertised price, which was very competitive. Other companies offering higher prices had reviews which suggested that they would have offered far less than their advertised price because of this wear and tear.

All in all, top marks! I would definitely use this company again and highly recommend them :)

Matt´s profile

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United Kingdom