My order arrived quickly, and it was good to be able to get similar products all from one place. One of my items was missing, but a quick phone call rectified the problem. My missing item arrived the very next day. Shame you have to spend so much in order to qualify for free delivery. If the amount was lowered to a £50 spend, I would order more often.
I used Interparcel for the first time, as I had read online that most people were happy with them. I paid extra for a service which was supposed to collect the same day and deliver the next day. However, I waited in all day, and my parcel wasn't collected. I had to contact both Interparcel and the courier concerned, and eventually managed to arrange the collection for the following day. It was collected the following day, but I had paid extra for a service I could have got cheaper if I had originally selected a 2-day delivery. Even though I informed Interparcel of this, they did nothing to compensate me for the extra money I had paid or for me wasting 2 days waiting in for the parcel collection. Service is average and I don't know if I would trust using them again.
I placed an order in the afternoon last week, and my products were delivered less than 24 hours later. The garden4less.co.uk price was not only the cheapest I could find anywhere, but also included free delivery. Well done for offering such fantastic customer service!
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