I was waiting for my laptop battery to arrive, and after contacting them they told me they'd tried to deliver it twice but got no anwer. At first I was disappointed that I'd not been told or no card had been put through the door, but they promised to send it out the next day to my work address with no trouble at all. Overall I'm extremely satisfied and very impressed with the way my issue was dealt with. I'd buy from them again.
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