I get a lot of parcels delivered and tend to gravitate towards companies that use DPD because the drivers are friendly and actually give you time to get to the door (and ring the doorbell as well as rattling the letterbox). They also text you reliable information about the time of delivery, which has always been within the 1-hour window stated via the email and text messages. I've used them in both Cambridge and Norwich and for work use and they take away a lot of the negatives about buying stuff online. The tracking system has also worked flawlessly on the few occasions that I've had to use it.
This is the way it should be, but apart from Royal Mail (excellent, but less consistent), DPD are the only courier that I fully trust.
Beth Davies found this review useful
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