If you find yourself having to send out mail sometimes to people whether it is general letters, or covering letters with a CV this site is really handy. Especially if you don't have any stamps or the correct size envelopes, all you need to do is upload money in your account write it online choose your postage options and paper etc click send and done.
Saved me a lot of hassle thank you.
Ordered a flight cage for the birds, got it the next day but found the cage was built really poorly and couldn't put it together. I found another cage that looked a lot better, paid the difference and got the replacement the next day. I then packaged up the old one and they arranged a collection. Thanks for the good service.
Went to sign up with Vectone but in a way glad I stopped. For one when you sign up and it asks your card number / bank information the page seems to be unencrypted, so anyone can see it.
Wrote to support by email got no response, rang them directly and when it said connecting to a customer service rep I just got loud static noises. By all means if you want a cheap network go for it, but if you have a problem just remember support is non existant and be careful of no SSL.
Been with them for around a year at least, and within that time I have experienced so many loss of services. I know some can't be helped but has to be said with GiffGaff they are certainly too regular. Many cases of networking going down, losses of text service, voice, data or even all of them at once.
Moving to another provider, I would rather pay slightly more but get slightly less in terms of tariff but at least the service will be reliable that's for sure. GiffGaff has been an absolute joke.
Great service always kept me up to date, and were very helpful. Will definitely use again the only thing I would change is the delivery service. As the people I got were not english and didn't speak much of it.
Just rang up to cancel my subscription, went through the questions most would ask why you are leaving etc. Gave my details around 4 times because the person on the phone was so hard to understand, and then when I passed security got asked the next set of questions.
I was trying to be sold a package for £9.99 to be alerted for all sorts of things, I said no thanks and then was held for longer again going through a big script trying to sell me another package for £1.99 a month for identity theft. I also said no thanks at that and then he decides to question me and said literally, well how would you know then when someone applies for credit using your details? So I just replied and said sorry but that isn't my concern at the moment nor should it be yours.
Finally got it cancelled, but prepare for a mountain of questions when trying to cancel.
Anwar El-Hout found this review useful
Have used Scan for years and still do because of good prices and products. The product pages make it easy to see all the information about the item, and I like how all products are sorted by price low to high automatically.
When I have used support to change an item for example, they have always replied extremely fast. A perfect company especially if you build your own PC's, it has everything you need.
Sent in my phone and ended up getting a revised offer because of an extremely small scratch on the front screen, laughable really when I could send it to somewhere else and get the value I was supposed to get. What a bunch of cow boys that was truly pathetic.
A good site and some good deals but if you are selling they charge silly fees and then charge you more fees for receiving money on PayPal. Silly.
Terrible support and unreliable cashback service on some transactions, took me over a year to get what I deserved on one instance. The support either always lied about it or closed the ticket obviously hoping I wouldn't notice.
In regards to the reply I got, I emailed you like you asked and got no reply. This is exactly what I mean, it's a waste of time.
Switched to Top after Quidco messed me around for ages with support constantly lying to me. I waited over a year for Sky broadband cashback, every time I contacted support I got a different reason. Used Top Cashback and haven't had a single problem, and good support.
Wonderful site and some great deals, but unfortunately you get the typical moderators who sit there all day nit picking over the most silliest of things. Made a post that was later changed without me knowing (merged my thread), so why bother? A good site ruined by moderators that sit on the computer all day with nothing better to do than waste your time, it's pathetic. Apart from that it would be great.
I also later got an infraction on my account from someone called 'sigma', all I did was post a link I copied and pasted from an email. It was a link for 25% off Hungry House, of which I get nothing from it. Contacted the moderator explained it all and offered to forward the email, never did ask for it though. So all that hassle for trying to share a simple 25% off voucher, how pathetic can you be?
Absolute pathetic moderators, they need to get a grip.
Stephen Lee found this review useful
Purchased a game from them last year that was listed as Direct Download with the Digital Distribution Logo displayed which says: "The files downloaded are from publisher digital distribution packages and you are allowed to re download them as many times as you like from wherever you are".
However what they do is sneak in an extra fee, because all I got was the game key and the game itself wasn't downloaded from the publisher at all despite the product page saying so (clearly a lie). You have to pay an extra fee to get the ISO download from Online Key Store, so be careful if you see something that says direct download. It actually means CD key only but download available as an extra fee, the product pages are not clear enough at all. The product pages lie and some games are not downloaded from the publisher, instead just some random ISO you uploaded to your own servers.
Purchased 2 pairs of glasses that were really good value, thin lenses and all the coatings as well as standard. Got them within a week and would use again. Finally a company that doesn't rip you off and provides decent glasses and service.
I emailed them about an order that was accepted, yet 30 minutes later got a phone call saying driver wasn't willing to drive 16 miles and for me to contact HH for a refund. I emailed them got the auto confirmation, yet still waiting for a reply. Not the first time I have had to contact customer service, it's always terribly slow. If you have a problem with your order, don't expect it to be sorted out quickly.
I put a claim in for PPI on my credit card I never authorised originally. I asked on the phone if this would be a valid claim and was told yes. I paid the £50 (when other companies are free) thinking it would be worth it, but they turned out to be a waste of space. I sent all the evidence in they needed, a year and a half later was told my claim wasn't valid. They sent my £50 back ages later, and they also have terrible customer service. Don't use them they're not worth it.
But remember! They have a 96% satisfaction rate based on a small number of people, they don't mention the thousands who they mess around. Pathetic company, go with someone reputable who are not low level educated law entrepreneurs
Ordered some Omega 3 capsules because of the great value. However normally when you smell Omega 3 capsule tubs/jars they have a distinct fish smell. These Omega 3 capsules didn't so I braved it and cut into one, tasted a small bit of it and it didn't taste like fish at all. The only thing I could taste was the capsule and the contents was basically like water. I think the capsules have a very low amount of EPA/DHA in them despite the label saying what an average capsule contains. It may be fish oil concentrate but it sure doesn't seem to have much fish oil actually in it. It's a shame as otherwise top notch service.
Have used Simply Supplements for 4 years and never had a problem. When I contacted customer service, they always gave me a prompt reply. The products are fantastic value for money. The whole buy one get one free is very misleading, as your not really getting another one free and the price already reflects that. However good value for money overall and would use again.
A few of my orders have gone wrong, or items missing so have requested the refund of certain items. Live chat is useless and don't offer anything useful, and the phone is just as bad. Would rather use somewhere else.
Great prices can't fault that, but if you want a refund you get asked constant questions even though you explained in the first place why you wanted a refund. Plus sometimes you don't get a reply to your email unless you send it a second or third time. Moral of the story is if you can accept the poor customer service, it's great.
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