Luke Fest Forsythe´s profile

Reviews (1)

Chillisauce.co.uk

Pretty good although let down by Max Events

The max events day of activities was great although they decided on the day to not provide any lunch (A BBQ was described on Chillisauce.) We were told "No BBQ today" without any reason why and with that we spent the rest of the day hungry. People who suffer from hypoglycemia need food at regular intervals and a venue that puts people through physical activity for a day with no proper food is irresponsible and asking for trouble. We were miles away from any shops so out of desperation I managed to get a pizza delivered but had to miss some activities to go meet the guy. Not a fun experience on a hangover!

04 September 2013

Reply from www.chillisauce.co.uk

Hi Luke,

Thank you for the feedback. I sincerely apologise that you suffered from the lack of BBQ offered during your event.

The BBQ does need to be pre-ordered and paid for prior to arrival and as such it was not added on to your booking so you were not charged for this.

Having discussed your situation with Max Events, they have assured us that there was a tuck shop open onsite and if you had discussed with them your medical needs they would have certainly gone out of their way to source you some food. There is also a Co-Op just a 10 minute walk down the road.

I'm really pleased that you enjoyed the activities and we will certainly ensure that in the future all groups are aware of the eating facilities at our activity centres.

If you would like to discuss this further please contact support@chillisauce.co.uk.

Katie
Sales Manager
0207 299 0293

Luke Fest Forsythe´s profile

profile image of Luke Fest Forsythe
Luke Fest Forsythe
Reviewer
1985
London, United Kingdom

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