We took Bigbustour together with my daughter. We used headphones to listen the story in Russian. Overall we are quite satisfied with the service. But I belive there is a room for improvement.
First of all I think you could provide more information about historical places, more interesting facts. Taking into consideration the trafic problems in London I think it would not be an exaggeration to say that up to 95% of our time on board we where just listening to music in our headphones. This time in traffic jams could be used more wisely - for example by providing some general facts from the Great British history.
Another major issue is the music itself. Your choice of music is good and appropriate, but believe me - the quality of the headphones makes it hardly tolerable for anyone especially when listening for such a long time. The headphones are ok for voice but not good for music.
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